Are you looking for your first job? New challenge? Change of career?

Contact us to discuss current opportunities.

Phone for a chat or email to request a call back:

01293 224226

opportunities@rewardstraining.co.uk

We look forward to hearing from you!

Job description

This is a perfect opportunity for someone looking to gain customer service experience this civil enforcement agency responsible for enforcing court orders for non-payment of debt. You will deal with both the instructing clients and the debtors.

The role will include, but is not limited to the following:

• Negotiate payment arrangements with debtors referring appropriate cases to the Vulnerability Team.
• Assist debtors to make card payments via our online payment facility
• Actively pursue debtors for payment via pro-active phone calls where contact numbers are available.
• Maintain the Enforcer database by accurately recording all interactions and the outcomes.
• Deal with telephone queries, email, live webchat and correspondence from debtors, EA’s and clients.
• Allocate work to EA’s
• Take follow up action on EA reports e.g. DVLA enquiries, company house searches etc.
• Trace absconded debtors using online tracing applications, social media etc.
• Use of credit bureau data to identify cases suitable for insolvency and charging order proceedings.

You must be able to display the following skills:

• Strong organisational abilities
• Communication skills
• Good phone etiquette
• Team working

Training provided:

• Level 3 Business Administration (Standard)
• Functional Skills Qualification in Mathematics (Level 2) - if required
• Functional Skills Qualification in English (Level 2) - if required

Duration of apprenticeship: 15 months

Job Type: Full-time

Pay: £7.50 per hour

Expected hours: 35 per week

Schedule:

Monday to Friday

Work Location: In person

Job description

This is an in-person role and part of the Administration/Finance Team, to provide receptionist duties and administrative support.

The duties are varied and the role ever evolving, as a result, flexibility and using your own initiative is critical. The role offers plenty of career progression and opportunities to the right person who shows passion and drive within the business.

The role will include, but is not limited to the following:

• General Reception duties Answering Incoming calls, door entry system and switchboard operation. Maintaining the meeting room booking system. Making refreshments for visitors.
• Post, including in/outbound correspondence and deliveries.
• Monitoring of various email inboxes.
• Stationery, office supplies and Uniform ordering and auditing.
• Maintaining tidy stationary cupboard.
• Scanning of documents to an in-house system.
• Cleaning and replenishing coffee machine.
• Data entry (into excel spreadsheets)
• Contracts Administrative Support to the Administration Department - this would include filing, Creating orders via our Sales Order Processing Systems.
• Ensuring information on our ticketing system is up to date.
• Liaising with all Stakeholders internal and external.
• Assisting in the monitoring and maintenance relevant internal processes.
• General ad-hoc administration & support.

Producing & sending out price increase letters.

You must be able to display the following skills:

• Proficiency in Microsoft Office suite.
• Ability to work pro-actively and with a sense of urgency while paying good attention to detail.
• Good data entry skills.
• Comfortable working to deadlines.
• Exceptional communication skills.
• Ability to respond to change in a positive and proactive way.
• Adhere to our core values.
• An excellent team player who is happy to support others when required, with the ability to work independently and take initiative.

Training provided:

Level 3 Business Administration Apprentice

Functional Skills Qualification in Mathematics (Level 2) - if required

Functional Skills Qualification in English (Level 2) - if required

Duration of apprenticeship: 15 months

Job Type: Full-time

Pay: £6.40 per hour

Expected hours: 37.5 per week

Work Location: In person

Job description

Business Administrative Apprentice: Level 3 required for a busy family run plumbing & heating company in Ansty near Haywards Heath.

The position is full time Monday to Friday 8.45 to 5.15pm. You must be organised, have an excellent telephone manner and be able to work in a fast-paced environment – a good sense of humour would support the role.

We are looking for someone who is a quick learner, loyal, reliable and takes pride in their work.

The job involves answering telephone and email enquiries & managing the engineers diaries. You will organise parts and revisits, along with invoicing the jobs, taking payments and general office duties.

Apprenticeship information – with be with Rewards training and will take approx. 18 months to complete. You will be required to carry out various tasks to complete a portfolio which will go towards your end assessment grade. You will have a project to complete at the end which will also go towards your final grade. More information will be provided.

Experience in a customer focusing role would be beneficial but isn’t necessary as full training will be provided. You must have your own transport due to our location, and immediate start is required.

You must be able to display the following skills: 

• Computer literate
• Excellent phone manor
• knowledge of Microsoft office
• Positive attitude
• Team player

Training provided:

Level 3 Business Administration (Standard)

Functional Skills Qualification in Mathematics (Level 2) - if required

Functional Skills Qualification in English (Level 2) - if required

Job Type: Full-time

Pay: £6.40 per hour

Expected hours: 41.5 per week

Work Location: In person