Developing Supervisory Skills
Supervision of staff can be extremely rewarding or on the other hand it can be very stressful and disappointing. Enhancing your supervisor’s skills is one of most effective investments an organisation can make. It will result in better performance, greater employee satisfaction and a more positive employee outlook.
This course will help you:
- Deal with your role with more confidence and credibility.
- Understand the roles and responsibilities of a supervisor.
- Describe various leadership models.
- Motivate and develop your team.
- Adapt your approach for dealing with difficult situations.
Course Date
Please contact us for dates.
Course Time
usually 9.30am-12.30pm
Delivery
Online via Zoom
Price
£199+VAT
Course Content
Role of Supervisor
- Skills required
- Understand the role within the management structure
- Key elements of team supervision: lead; communicate; organise; plan; control
Leadership Styles
- Different leadership models
- Situational leadership
- Assertiveness
- Motivation of your team
Team Development
- Performance management
- Giving positive and constructive feedback
- Understanding the role of Performance Management Review
- Set SMART goals and objectives
- Delegation
What our clients say
“Really helpful - identified problem areas that I hadn’t realised myself.”
"I’ve really enjoyed the training and know it will help me a lot in my day to day management of staff.’
"This was not my first training course with Rewards, and the trainer is always excellent, prepared, informative and enthusiastic!"
"I will use it everyday in work. Very relevant and enjoyed the course."
"I have so many new methods and ideas now that I don't know where to begin. All very positive!"
"I can leave the training session feeling confident in my ability to manage. All objectives met and very beneficial."